Client Care Specialist
Born and raised in Tryon, North Carolina, I am the youngest of four girls. Growing up in such a large family taught me many important skills such as time management, understanding, empathy and compromise. It also shaped my view of what a home really is, and how finding the right home is more than just finding the right house. It is about envisioning the way your family will live and grow.
It was my love of being apart of a large family that encouraged me to pursue my degree in marketing at the University of North Carolina, Charlotte where I became active in many groups and organizations. After I graduated, I moved to Columbia to join The ART of Real Estate as the Client Care Specialist. I was recruited to help maintain a quality experience for each client during The ART of Real Estate’s transition from a national franchise to an independently owned and operated boutique real estate firm. As Client Care Specialist, I not only work closely with current clients but also help the team to acquire new clients through lead generation and marketing efforts.
Professional, Patient, Honest, and Friendly
Elizabeth was professional, patient, available, honest, trustworthy and friendly. She worked with us under some of the most frustrating circumstances – trying to buy houses from difficult people. She was a joy to work with and we look forward to her finding my mother in law a house in the next year or so!
It’s hard to imagine a company with more attentiveness or better customer service.
The entire ART team made our first home purchase such a pleasant experience. It’s hard to imagine a company with more attentiveness or better customer service. Our agent, Bryan, went above and beyond to help us find the home of our dreams. He was always super organized and guided us through the entire process with a consultative approach. It was evident that he honestly cared about us and our desire to find a house we love. We will definitely be calling on Bryan and The ART of Real Estate for all our future real estate needs.
Mary Courtney Was Phenomenal
Mary Courtney was phenomenal throughout the process of buying my first home. She was patient and walked me through every step, advocating for me and making sure I was comfortable with what was happening. She made a potentially very stressful process much easier.
I Trusted Her Completely
Mary Lane made each process so much easier than I expected. She is so knowledgeable about the buying and selling process, but also about builders and the Columbia real estate market. I trusted completely that she would help me make the right decision. I have recommended her to all my friends who are in the market for a house. The rest of her team was super responsive to all of my questions and kept the process moving smoothly.
Your Business and Happiness Are Top Priorities
Elizabeth Literati was an incredible partner on our exhausting journey to sell our current house (sold in 11 days) and buy a new house. We could not have asked for more patience, more zealous advocacy or a better personality. She shoots it straight and does everything she can to make the process easy and stress-free. She was available 24/7 to explain the process, encourage us and help us through whatever obstacle stood in our way. Elizabeth puts her clients first – making you feel like you, your business and your happiness are her top priorities. She sold my house in 11 short days and helped us find a new house – under difficult circumstances. She took the time to show us just about every house in Columbia that met our needs and worked her fingers to the bones to make the deals happen.
Bryan was an incredible agent throughout the entire buying process. He did a great job keeping me informed and explained all the nuances to me in way that was understandable and digestible. Bryan has a great sense of humor and enthusiasm that lessens the stress of the home buying experience. I was so grateful to have him as an agent throughout the process. I would recommend him to any friend, family member, or coworker for their real estate needs. Thanks for all of your hard work, Bryan!
Matt was very friendly and very quick to respond to any questions we had. We was also very knowledgeable and aware about every opportunities available.
Bryan did a great job keeping in contact with me and letting me know when things were completed or when he needed anything from me. If I happened to miss him, he would call me back ASAP. He is very reliable. I always had a great experience walking in the office, the atmosphere was friendly and welcoming.
We are completely happy and satisfied with your team at The ART of Real Estate. We highly recommend Becca Kelley to help you find your new home. Especially if your feeling nervous. She was available anytime we needed her and helped answer every question we had. Becca really listened to what we wanted in our new home and always provided. Thank you Becca for making this experience pleasant and less stressful than our experiences in the past:) Sincerely, Rick and Bonnie Mehl
Fast and Easy
Mary Lane made this transaction fast and easy for us! We are so grateful!